Privacy Policy

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PRIVACY POLICY

Soothing Serenity

Last Updated: January 2026

Your privacy is important to us. This Privacy Policy explains how Soothing Serenity collects, uses, and protects your information.

1. Information We Collect

We may collect the following information when you interact with our site:

• Name
• Email address
• Shipping & billing address
• Payment information (processed securely by third-party providers)
• Order history
• Voluntary form submissions (Serenity Society, quizzes, polls)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order updates and customer support
• Improve our products and website experience
• Send optional marketing emails (you may unsubscribe at any time)

3. Payment Processing

Payment information is handled securely by trusted third-party payment processors. Soothing Serenity does not store or have access to your full payment details.

4. Cookies & Analytics

We may use cookies and analytics tools to understand site traffic, improve performance, and enhance user experience. You may disable cookies through your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information.

Your data may be shared only with trusted service providers (such as payment processors or shipping carriers) solely for business operations.

6. Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request:

• Access to your personal data
• Corrections to inaccurate information
• Removal from marketing communications

To make a request, contact us at lovesoothingserenity@gmail.com

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For privacy-related questions, please contact: lovesoothingserenity@gmail.com