Privacy Policy

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At Soothing Serenity LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from Soothingserenity.shop

Information We Collect

We collect the following types of information:

1. Personal Information

When you make a purchase or attempt to make a purchase through our Site, we collect personal information that you voluntarily provide to us, such as:

- Name

- Shipping and billing address

- Payment information (including credit card numbers)

- Email address

- Phone number

1. Non-Personal Information

We may also collect non-personal information about your device, such as your IP address, browser type, and how you interact with our Site. This information helps us improve your user experience.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including shipping and payment.

To provide customer support and respond to your inquiries.

With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

To improve our products, services, and the overall customer experience on our Site.

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers to help us process payments, ship orders, and perform other business-related functions. These service providers are contractually obligated to protect your personal information.

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and how you interact with our Site. You can choose to accept or decline cookies through your browser settings.

We are committed to ensuring that your information is secure. We implement a variety of security measures to maintain the safety of your personal information, including secure server technology and encryption for sensitive data like payment information.

You have the right to:

- Access, update, or delete the personal information we have on file.

- Opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

- Request a copy of the data we hold about you.

Our Site may contain links to other websites. Once you use these links to leave our Site, we are not responsible for the privacy practices or content of those external websites.

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review our Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, please contact below.

This Privacy Policy ensures transparency and compliance with data protection regulations while helping build trust with your customers.